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Coaching Agreement 

By checking off the box upon purchase you fully agree to the Coaching Agreement and all terms and conditions of this site. 

Description of Coaching

Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

1) Coach-Client Relationship 

A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. 

 

B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

 

C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time though no refunds will be made on any missed or unused coaching sessions. 

 

D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

 

E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

 

F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

 

2) Services 

The parties agree to engage in the Coaching Session/Program through virtual or phone call meetings. Coach will be available to Client by email and whatsapp in between scheduled meetings as defined by the Coach (from 9am-5pm daily).

 

3) Schedule and Fees 

This coaching agreement is valid upon purchase of coaching sessions or packages you have purchased. The session duration and frequency is valid and confirmed upon purchase or the session and/or package you purchased. If rates change before this agreement has been signed and dated, the prevailing rates will apply.

 

Refund Policy: Coaching sessions and packages are non refundable. All recurring payments for month to month services are non refundable but can be canceled within three days of the next bill date. You are free to discontinue coaching at any time, however no refunds will be made for missed or unused coaching sessions. You can reschedule a coaching session within 12 hours to the start time of the session. 

 

4) Procedure 

An email will be sent out prior to the coaching session with the time, date and link to access the coaching call. The coaching session will take place at the scheduled time in which the client chose upon purchasing the session/package. In the unlikely event that anything changes the client will be notified prior to the scheduled appointment. 

 

5) Confidentiality 

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

 

6) Cancellation Policy 

Client agrees that it is the Client's responsibility to notify the coach, cancel or reschedule 24 hours in advance of the scheduled calls/meetings. Missed sessions or those canceled in less than 24 hours are non refundable and non reschedulable. You may reschedule a session 24 hours in advance of start time. For instances of tardiness, the coach will allow a 15 minute grace period for entry into the session, beyond that the session will be terminated, non refundable and non reschedulable. Sessions entered late will not surpass the scheduled end time. 

 

7) Termination 

Either the Client or the Coach may terminate this Agreement at any time with two weeks written notice. Client agrees that unused sessions are non refundable.

 

8) Limited Liability 

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

 

9) Entire Agreement 

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

 

10) Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

 

11) Waiver 

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

 

12) Applicable Law 

This Agreement shall be governed and construed in accordance with the laws of the State of Massachusetts without giving effect to any conflicts of laws provisions.

 

13) Binding Effect 

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

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